Your Professional Heaven at Home Caregiver
Inviting a caregiver into your home involves a high level of trust, and may be initially met with some feelings of trepidation. Families can feel confident knowing that each member of our team must meet our high professional and ethical standards, including:
The majority of our at home caregivers are Certified Nursing Assistants (CNAs), so you can be confident that they possess a high level of skill and expertise. Each day, we strive to make a positive difference in the lives of our clients and their families, always focusing on creating meaningful relationships based on dignity and respect.
Our goal is a client/caregiver “match made in heaven,” and we strongly encourage your loved one to be involved in the caregiver selection process.
We aim to accommodate the individual needs of our clients, and thanks to a dedicated team working behind the scenes, Heaven at Home is able to quickly fulfill requests to ensure the highest levels of customer service are continually being met.
If for any reason the client/caregiver match is not successful, we will happily identify another caregiver in order to earn your complete satisfaction. Our experience and strong internal staff make this possible, as each client has a dedicated team of care professionals who work behind the scenes to fill scheduling requests and maintain our high standards of quality care and customer service.
Peace of Mind
All Heaven at Home staff members are fully bonded and insured. Heaven at Home Senior Care holds an active Home and Community Support Services Agency (HCSSA) license in good standing and issued by Texas Health and Human Services. If for any reason your caregiver is not available on his/her assigned day, we can call upon another member of our highly-trained staff in order to immediately meet the needs of your loved one.